Description

Maintaining long-term owner/designer relationships is good for both business and design. In candid conversation, panelists will dissect their successful 12-year relationship while sharing lessons learned and practical advice on marketing; client interface; working across time, project type, and scales; and efficiently and effectively managing staff from novice designer to principal.

Please complete a brief evaluation of this Online Learning presentation.

Learning Objectives:

• Understand the value of establishing durable relationships and building trust between all levels of the client and design teams.
• Learn how to create an internal ecosystem for effective staffing and workflow.
• Recognize how to establish teams and communication structures that bridge various scales of planning and capital projects — often taking place simultaneously.
• Understand how to develop effective strategies for continuity that transcend specific personalities and relationships.

Speaker(s):

• Mark Hough, FASLA, University Landscape Architect, Duke University
• Gary R. Hilderbrand, FASLA, Principal, Reed Hilderbrand
• Eric Kramer, ASLA, Principal, Reed Hilderbrand