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Recorded Presentations

Two-way Street: Building Value Through Long-Term Relationships - 1.0 PDH (LA CES/non-HSW)

Credits: None available.

Associates: $30.00
Members: $40.00
Standard: $50.00
Students: $0.00


Maintaining long-term owner/designer relationships is good for both business and design. In candid conversation, panelists will dissect their successful 12-year relationship while sharing lessons learned and practical advice on marketing; client interface; working across time, project type, and scales; and efficiently and effectively managing staff from novice designer to principal.

Please complete a brief evaluation of this Online Learning presentation.

Learning Objectives:
  • Understand the value of establishing durable relationships and building trust between all levels of the client and design teams.
  • Learn how to create an internal ecosystem for effective staffing and workflow.
  • Recognize how to establish teams and communication structures that bridge various scales of planning and capital projects — often taking place simultaneously.
  • Understand how to develop effective strategies for continuity that transcend specific personalities and relationships.



  • 1.00 - PDH

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