
Course 3: Effective Communication and Engagement in the Development Process - 1.0 PDH (LA CES/non-HSW)
Entitlements are often seen as the domain of attorneys, engineers, or planners—but landscape architects bring a unique, and often underutilized, perspective to the table. This session explores how design thinking, ecological sensitivity, and community-focused strategies can influence zoning and entitlement processes to result in better developments and stronger public-private alignment.
Using real-world case studies, this session unpacks how landscape architects can play a strategic role in advocacy, visioning, and negotiation—while translating complex regulations into meaningful design outcomes. You’ll walk away with tools to engage more confidently with city staff, community groups, and neighbors—and help your team get to "yes."
Learning Objectives:
- Explain zoning basics and regulatory processes to better evaluate project constraints and communicate impacts to stakeholders.
- Understand the steps, stakeholders, and decision points that shape land use entitlements—from rezonings to PUDs—and how design professionals can influence outcomes. Develop clear and compelling communication strategies tailored to different audiences, including public agencies, community members, and clients.
- Learn how landscape architects can build trust with public agencies, developers, and communities by offering value beyond aesthetics—through ecosystem services, public space planning, and stakeholder facilitation.
- Apply best practices for community engagement, permitting negotiations, and working with nonprofits to advance development projects more effectively.
- Gain insight into negotiation techniques, tradeoffs, and how to advocate for community and environmental goals while staying aligned with financial and political realities.

Rebecca Leonard, FASLA, FAICP, CNU-A
Founder
Lionheart Places, LLC
The founder of Lionheart Places LLC, has over 25 years of experience in community planning, urban design, stakeholder engagement and facilitation and landscape architecture. With a successful career in both the public and private sector, Rebecca understands the needs of both sides and has mastered negotiations between them. She has worked closely with her private development and public agency clients to ensure that their projects are implemented and their visions are realized.

Han Zhang, ASLA, PLA, LEED AP BD+C (Moderator)
Principal
O2 Design
Han leads a small culturally diverse team at O2 Design that handles projects across various types, scales, and design strategies, ranging from residential courtyards to hundred-acre master plans. She is experienced in project management and works closely with clients to stay on schedule and budget. She applies holistic and systematic thinking to create innovative design solutions to multifaceted challenges and strives to deliver exceptional results on sophisticated projects. Deeply influenced by her dual-culture background, Han brings her unique character, cultural interpretation, and inspiration to her design. Devoted to and passionate about her work, Han pursues simplicity, functionality, and artistry in design.
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