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How to Grow Your Business through Repeat Clients
Congratulations, you signed a contract for a new project! Now, how do you maintain a relationship with the client to ensure future work? This express talk will provide an overview of short and long-term strategies for growing your firm operations through relationship management with existing clients, with an emphasis on strategies for small, medium, and emerging firms. Topics will include networking and maintaining relationships with clients at all stages of the process, including proposal pursuits, project administration and oversight, additional services, and post-completion.
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Sarah Boyer, ASLA, LEED AP
Associate
Lord Aeck Sargent
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Jenna Jones, ASLA, LEED Green Associate
Director of Marketing + Communications
site design group, ltd.
![Speaker image](https://www.ConferenceHarvester.com/uploads/harvester/photos/cropRCKHTXDX-Presenter-McCauleyB(1).jpg)
Brad McCauley, ASLA
Managing Principal
Site Design Group, Ltd.
Brad McCauley is the Managing Principal at site design group, ltd., who specializes in construction detailing and contract documentation. Brad’s expertise in construction documentation, detailing, and business operations has led to more carefully crafted, iconic, and well-loved public spaces throughout Chicago and the Midwest. Brad is actively involved in a number of professional and service organizations, including serving as the Vice President of Membership at the American Society of Landscape Architects and a member of the Stewardship Council of The Cultural Landscape Foundation.