Module 3 | A3 Thinking - 1.0 PDH (LA CES/non-HSW)

Module 3 | A3 Thinking - 1.0 PDH (LA CES/non-HSW)

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In the design and construction industry – as in all industries – complex problems arise daily. Each project contains hundreds of decisions containing thousands of variables and sorting them out to arrive at the best outcome is critical. A3 problem solving provides teams with a strategy to effectively and efficiently deal with problems that they encounter and decisions that need to be reached, bringing the entire team into the collaborative problem-solving process.

Learning Objectives:

  • Discover the key elements of an A3 report which distill the entirety of a problem. 
  • Explore how team members can collaborate and rationalize through an effective problem-solving process.
  • Understand how the Plan, Do, Check, Adjust (PDCA) cycle supports the A3 problem solving as a whole.

Jeremiah Sugarman

Lean Services Manager

JE Dunn Construction

Jeremiah is a licensed architect, Six Sigma Black Belt and lean practitioner. His experience has been in design and project management, delivering Healthcare, Civic, Education and Commercial projects from concept to completion.

For Jeremiah, every project starts with respect for people and is a chance to learn and grow. He is passionate about delivering value, developing good processes, continuously improving and removing systemic waste where possible.

Shawn Balon, ASLA (Moderator)

Studio Director

Timmons Group

Shawn Balon, PLA, ASLA, is the Studio Director at Timmons Group in Richmond, VA, where he leads creative, collaborative teams dedicated to design innovation and delivery excellence, uses his unique design perspective to bring new approaches to design process and strategy, and develops next-generation talent.

Shawn has worked in the design, education, and non-profit sectors throughout the United States. As a landscape architect, Shawn has collaborated on national and international projects with award-winning firms in Florida, Texas, Washington, DC, Virginia, and Beijing, China. His design skills combine graphic communications, conceptual design, community engagement, placemaking, master planning, and project management. 


Select the "View On-Demand Recording" button to begin.  |  67 minutes
Select the "View On-Demand Recording" button to begin.  |  67 minutes
10 Questions  |  1 attempt  |  0/10 points to pass
10 Questions  |  1 attempt  |  0/10 points to pass
1.00 PDH credit  |  Certificate available
1.00 PDH credit  |  Certificate available
9 Questions
A3 Template
Open to download resource.
Open to download resource. An A3 is a one-page report prepared on a single 11 x 17-inch sheet of paper that helps facilitate collaborative problem solving, strategy development, or reporting. The A3 includes the background, problem statement, analysis, proposed actions, and the expected results.